Culturally Competent Care
The goal of culturally competent health care services is to provide the highest quality of care to every patient, regardless of race, ethnicity, cultural background, sexual orientation, gender identity, English proficiency or literacy.1 We recognize that it is our responsibility, along with our participating providers, to meet the unique needs of our diverse membership through customized health-related information and services.
AmeriHealth Caritas North Carolina can help when your practice has questions about delivering effective health services to diverse populations. If you would like to learn more about Culturally Compent Care, please see our Culturally Competent Care Training.
AmeriHealth Caritas North Carolina provides telephonic interpretation services, at no cost, to any AmeriHealth Caritas North Carolina member through Language Access Services associates. For help serving members with limited English knowledge, low literacy proficiency, or sensory impairments, contact Member Services at 1-855-375-8811 (TTY 1-866-208-6421).