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Your Rights and Responsibilities

AmeriHealth Caritas North Carolina works to make sure all of our members get the care, respect and dignity they deserve. Here's how.

Your rights

  • Appeals
    If you do not agree with a decision to deny or limit your medical care, you can file an appeal.
  • State Fair Hearings
    If you're not happy about an appeal outcome, you can request a State Fair Hearing.
  • Our dedication to quality
    We take steps to help make sure your health care is always excellent.

Your responsibilities