Member Engagement and Community Outreach Team
Have questions or want to learn more about your plan benefits? Contact Member Services at 1-844-964-4433 (TTY 711) for Macomb and Wayne counties and 1-844-462-6402 for Oakland county, Monday through Friday, 8 a.m. to 8 p.m., from April 1 to September 30; or seven days a week, 8 a.m. to 8 p.m., from October 1 to March 31.
Medicare members may also contact 1-800-MEDICARE (633-4227 TTY 1-877-486-2048) 24 hours a day, seven days a week. You can also visit www.medicare.gov for more information about Medicare benefits and services. You can also call to ask general health questions or get information about your Part D benefits.
Our community educators cover six regions in North Carolina, providing information on programs and services to help our more than 300,000 AmeriHealth Caritas North Carolina members across the state.
Back-to-School Events
| Event | Date | Time | Location | Activities |
|---|---|---|---|---|
| HPW Backpacks & Bodyslams: A Feed the People Backpack Extravaganza | 7/18/2026 | 2 p.m. - 7 p.m. | 1210 Deacon Dr, Marion 28752 | Free school supplies |
| Back to School Event W/ Mia Magazine | 7/25/2026 | 8 a.m. - 11 a.m. | 951 Silas Creek Parkway, Winston-Salem, NC 27127 | Free school supplies |
| Back to School Event | 7/26/2026 | 11 a.m. - 2 p.m. | 1850 Strickland Bridge Rd, Fayetteville, NC | Free school supplies |
| Avery Back-To-School Bash | 7/30/2026 | 3 p.m. - 7 p.m. | 401 Avery Co High School Rd, Newland, NC 28657 | Free school supplies |
| Back to School Bash - Vance/Granville | 7/30/2026 | 3 p.m. - 6:30 p.m. | 293 Warrenton Rd., Henderson NC | Free school supplies |