Next Steps for New Members
Welcome to AmeriHealth Caritas North Carolina
You can rely on us for your Medicaid needs. We're here to help you and your covered family members get the care you need.
As a new member, there are a few more things you should know about us. Let's get started.
- View your member orientation and handbook
The member orientation and handbook guide you through how your new health plan works.
- Learn about your Medicaid card
Every AmeriHealth Caritas North Carolina member gets his or her own Medicaid card. Always carry it with you.
- Choose your primary care provider (PCP)
Your PCP will be your family health care provider or the provider you see regularly.
- Find a provider, medicine or pharmacy
Search for a health care provider who accepts your new health care coverage.
- Explore your health care benefits
Take a look at the covered services you can receive as one of our members.
- Save these important phone numbers
If you have questions, we can help. Keep these numbers handy to get in touch.
- Questions and answers for new members
New to the plan or have questions about us? Start here.
Whether you're new to the plan or an existing member, we're always here to help. Call AmeriHealth Caritas North Carolina Member Services, 24 hours a day, seven days a week, at 1-855-375-8811 (TTY 1-866-209-6421).