Provider Resources

Our user-friendly tools and resources are designed to support AmeriHealth Caritas North Carolina’s Medicaid providers and your staff in giving members excellent and efficient health care.

We offer the following resources to assist you and your staff.

Working with AmeriHealth Caritas North Carolina

• Frequently asked questions.
• Peer-to-peer telephone line.
• Sign up for email alerts.

Member care

• Member rights and responsibilities.
• Preventive health resources.
• Substance use disorder treatment.
• Urgent and emergency care.

Quality care

• Clinical resources.
• Culturally competent care.
• Quality Assurance and Performance Improvement program

If you need more information or can't find an answer to your question, check your provider manual (PDF). You can also call AmeriHealth Caritas North Carolina Provider Services at 1-888-738-0004.