Provider Resources

Our user-friendly tools and resources are designed to support AmeriHealth Caritas North Carolina’s Medicaid providers and staff in giving members excellent and efficient health care.

We offer the following resources to assist you and your staff.

Working with AmeriHealth Caritas North Carolina

• Frequently asked questions
• Sign up for email alerts

Member care

• Member rights and responsibilities
• Substance use disorder treatment
• Urgent and emergency care

Quality care

• Clinical resources
• Culturally competent care
• Quality Assurance and Performance Improvement program

If you need more information or can't find an answer to your question, check your provider manual (PDF). You can also call AmeriHealth Caritas North Carolina Provider Services at 1-888-738-0004.