Contact

Have a question or want more information about AmeriHealth Caritas North Carolina? Use the contact information below to get in touch.

Department Phone number
AmeriHealth Caritas North Carolina Member Services Line 1-855-375-8811 (TTY 1-866-209-6421)
Available 24 hours a day, seven days a week
AmeriHealth Caritas North Carolina Behavioral Health Crisis Line 1-833-712-2262 (TTY 1-866-209-6421)
Available 24 hours a day, seven days a week
24/7 Nurse Line 1-888-674-8710 (TTY 1-866-209-6421)
Available 24 hours a day, seven days a week
Bright Start® (maternity services) 1-833-475-2262 (TTY 1-866-209-6421)
Fax: 1-833-463-2262
NC Medicaid Ombudsman 1-877-201-3750
Monday through Friday, 8 a.m. to 5 p.m., except for state holidays
NC Medicaid Contact Center 1-888-245-0179
Monday through Friday, 8 a.m. to 5 p.m.
Non-emergency transportation services: Reservations and Ride Status Information 1-833-498-2262
AmeriHealth Caritas North Carolina Provider Service Line 1-888-738-0004
Perform Rx® (Pharmacy Provider Services) 1-866-855-1406
Advance Health Care Directive Registry 1-919-814-5400
Monday through Friday, 8 a.m. to 5 p.m.
AmeriHealth Caritas North Carolina Fraud, Waste and Abuse Hotline 1-866-833-9718
NC Medicaid Fraud, Waste and Abuse Tip Line 1-877-DMA-TIP1 (1-877-362-8471)
State Auditor Fraud and Waste Line 1-800-730-TIPS (1-800-730-8477)
U.S. Office of Inspector General Fraud Line 1-800-HHS-TIPS (1-800-447-8477)

Help in other languages

We provide no-cost aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).

We also provide no-cost language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.