NCDHHS Resources

Provider playbook

Access the latest information, tools and other resources from NCDHHS to help you and your patients smoothly transition to Medicaid Managed Care. Visit NCDHHS's website to access the Provider Playbook.

County playbook

NCDHHS is committed to providing our county partners with resources to help Medicaid beneficiaries smoothly transition to managed care. This webpage is your "County Playbook," a place where general and detailed information will be stored to help you support North Carolina's transformation to Medicaid Managed Care. Visit your County Playbook often for new additions.

Advanced medical homes

The North Carolina Department of Health and Human Services (NCDHHS) developed the Advanced Medical Home (AMH) program as the primary vehicle for delivering care management as the state transitions to Medicaid managed care. The AMH program builds on the Carolina ACCESS program. Visit this site for new updates, training and additional resources.


NCTracks is the multi-payer Medicaid Management Information System for NCDHHS. Learn more on the website.