Newsletters and Updates
Provider updates
April 25, 2025
AmeriHealth Caritas North Carolina Provider Digest April 2025
Learn About Value-Based Care Reimbursement; Share Your Clinical Feedback; Depression Screening and Follow-Up for Adolescents and Adults (CDF); Processing Prior Authorizations — Tip for Unit Submission; Personal Care Services (PCS) Billing and Reimbursement Policy Update; New Webpage for Home Health Care Services (HHCS) With Electronic Visit Verification (EVV) Process; Offering Members Access to No-Cost Language Interpretation Services; FREE CEUs for Online Psychological First Aid Training; Grant Opportunity for Collaborative Care Management (CoCM)
March 20, 2025
AmeriHealth Caritas North Carolina Provider Digest March 2025
Update for Providers Offering Home Health Care Services (HHCS) With Electronic Visit Verification (EVV) Process; Grant Opportunity for Collaborative Care Management; Clinical Champions and Operational Leads Are Invited to the ACNC Clinical Leadership Forums; Best Practices for Providing Care for Patients Recently Discharged From the Emergency Department or Hospital for Substance Use Disorder and/or Mental Illness; Reminder: Appointment Wait-Time Standards; Your Claims. Paid Right. The First Time; Security Improvements to NaviNet Provider Portal; Consumer Assessment of Healthcare Providers and Systems (CAHPS); Regional Baby Showers for Expectant Moms and Families; ACNC Eases Administrative Burden and Improves Member Access With Reductions in Prior Authorization Requirements; Restoration of Optum/Change Healthcare Connectivity
February 19, 2025
AmeriHealth Caritas North Carolina Provider Digest February 2025
ACNC Eases Administrative Burden and Improves Member Access With Reductions in Prior Authorization Requirements; Childhood Immunization (CIS) Combo 10 HEDIS Measure; Medical Record Data Request for Select Providers; Let Us know Program Referrals; Claims and Billing Manual Updated; Restoration of Optum/Change Healthcare Connectivity; Encourage Your Patients to Quit Tobacco Products; Tobacco Cessation News; Join Us for Lunch in Fayetteville, Region 5
February 13, 2025
Reductions in Prior Authorization Requirements for Behavioral Health Providers (PDF)
To further our goal of mental health parity, notifications are no longer required for behavioral health codes and have been relaxed for more than a dozen services including, but not limited to, facility-based crisis treatment for children and adolescents, mobile crisis management, and outpatient treatments.
February 13, 2025
Reductions in Prior Authorization Requirements for Providers (PDF)
As part of our ongoing commitment to members and providers, ACNC has eliminated prior authorization requirements for more than 1,900 physical and behavioral health procedure codes since 2023.
January 27, 2025
AmeriHealth Caritas North Carolina Provider Digest January 2025
Recognizing Highest Earning Independent Practices in Our Network; Join Us for Lunch in Greensboro, Region 2; FREE Behavioral Health Boot Camp with CME Credits; Prenatal and Postpartum Care (PPC) F Codes and Warn Edits; Medical Record Data Request for Select Providers; Issue 3 of Connections Is Now Available; Value-based Programs Include Medicaid Expansion Members; Can You Spot the Phish?; and more.
December 19, 2024
AmeriHealth Caritas North Carolina Provider Digest December 2024
Provider Support and Stabilization Following Hurricane Helene; Save the Date for Lunch with Us in Greensboro; Issue 3 of Connections Is Now Available; Value-based Programs Include Medicaid Expansion Members; Providing Care for Patients Prescribed Antipsychotic Medications; Medical Record Data Request for Select Providers; Transportation for ACNC Members; Plan Privacy and Security Procedures Reminder; Telehealth Claims. Paid Right. The First Time; and Quarterly Webinar Series for Behavioral Health Providers.
December 17, 2024
Issue 3 of Connections Now Available (PDF)
Inside you will find articles and interviews promoting cultural competency, best practices for improving perinatal care, and helpful tips for keeping your provider profile current in NCTracks. See if your practice is listed in the article highlighting top provider care-gap closure results. Also, find resources on our Bright Start® program and our member Wellness and Opportunity Centers offering multiple meet-and-greet opportunities with our team. If you would like a printed copy of the 2024 magazine as a resource, please send your request along with mailing address information to your Provider Network Management Account Executive.
November 27, 2024
AmeriHealth Caritas North Carolina Provider Digest November 2024
ACNC Mobile Wellness and Opportunity Center Responds to Disaster Needs; November Is National Diabetes Month; Supporting Definitions for Orthotics, Prosthetics and Supplies; and the 2024 Provider Satisfaction Survey
October 24, 2024
AmeriHealth Caritas North Carolina Provider Digest October 2024
NC Medicaid Temporary Flexibilities Due to Hurricane Helene; Prior Authorization Lookup Tool Now References the NC Medicaid Fee Schedule; Updated Provider Manual; NC Medicaid Reimbursement Rates Increased for Substance Use Treatment; Controlling High Blood Pressure (CBP); Claims and Billing Reminders and Inquiries; Key COVID-19 Changes, New Member Intervention Request Form; Breathe Easy NC: Professional Development Series; Provider Education and more.
September 30, 2024
AmeriHealth Caritas North Carolina Provider Digest September 2024
Updated Provider Manual Now Available; 2024/2025 Season Alert: Respiratory Syncytial Virus (RSV) and Vaccination Information; 2024 Provider Satisfaction Survey; Members Are Sharing Post-Appointment Feedback with Providers; Enroll Now in AmeriHealth Caritas Next; Strategies to Increase Influenza Vaccinations; Regional Baby Showers; Electronic 275 Document Submission — New Availity Functionality; How to Find a Claims Recovery Report; NC Medicaid Adds Coverage for Obesity Management Medications; FREE Member and Family NARCAN Trainings Available at the Asheville Wellness & Opportunity Center; New Quarterly Webinar Series for Behavioral Health Providers; Additional Trainings and more.
August 21, 2024
AmeriHealth Caritas North Carolina Provider Digest August 2024
Value-Added Benefits to Support Prenatal and Postpartum Care; Invitation to Improve HEDIS and Gap Closure for Well-Child Visits and Child/Adolescent Immunizations; Register for Ask the Experts: About Black Maternal Health; Enroll Now in AmeriHealth Caritas Next; Prenatal and Postpartum Care F Codes; New NaviNet Functionality to Support Request for Information; Reminder: Manual/Direct Entry Claims Submission Through PCH Global Is NO Cost to Providers; Avoid Denials When Completing Sterilization and Hysterectomy Consent Forms; No More Copay for Drugs Used to Treat Opioid Use Disorder and Nicotine Replacement Therapy; ACNC to Accept Pharmacy Electronic Prior Authorizations (ePA) Requests; Member Rights, Responsibilities and Privacy; Offering Culturally and Linguistically Appropriate Services (CLAS); Regional Baby Shower Dates Announced; Clinical Leadership Forums; Trainings and more.
July 17, 2024
AmeriHealth Caritas North Carolina Provider Digest July 2024
Ask the Experts: About Black Maternal Health; ACNC to Accept Pharmacy Electronic Prior Authorization (ePA) Requests; Exemption of Copay for Drugs Used to Treat Opioid Use Disorder and Nicotine Replacement Therapy; DELAY: Tobacco-Related Policy Requirements Go into Effect on July 1, 2025; Safeguarding Your Practice: Beware of Phishing Scams; Prenatal and Postpartum Care (PPC) HEDIS Measure; Value-Added Benefits to Support Prenatal and Postpartum Care; Regional Baby Showers; Known Systems Issues Reminder; Member Rights, Responsibilities, and Privacy; Invitation to Improve HEDIS and Gap Closure for Well-Child Visits and Child/Adolescent Immunizations; Support in Navigating Electronic Visit Verification (EVV), and Tobacco Treatment in Adolescent and Young Adult Populations.
June 25, 2024
AmeriHealth Caritas North Carolina Provider Digest June 2024
2024 PerformPlus® True Care — Maternity Care Providers Incentive Program; Workshops to Support HEDIS and Gap Closure for Well-Child Visits and Child/Adolescent Immunizations; ACNC to Accept Pharmacy Electronic Prior Authorizations (ePA); Early and Periodic Screening, Diagnostic and Treatment Wellness Visits Do NOT Require Prior Authorization; Regional Baby Showers; Members Earn $25 for Completing a Care Needs Screening; ACNC Upcoming Pharmacy Changes; Prior Authorizations; Remittance Advice Payment Recovery Details Now Available; Tobacco-Related Policy Requirements Go into Effect on July 1, 2024; ACNC Trainings and Forums.
May 22, 2024
AmeriHealth Caritas North Carolina Provider Digest May 2024
Mental Health Provider Resources; Remittance Advice Payment Recovery Details Now Available; Virtual Self-Care and Burnout Prevention Workshop for Providers; Depression Screening and Follow-Up for Adolescents and Adults (CDF); Upcoming ACNC Baby Shower Events; Screening for Mental Health or Substance Use Disorder Service Available; Behavioral Health Medications Reminder; Behavioral Health Benefits Webpage; Personal Care Service (PCS) Provider: How to Avoid Claim Denials for Overnight Shifts; No Outpatient Behavioral Health Prior Authorizations Limitations; Tobacco-Related Policy Requirements Go into Effect on July 1, 2024; Substance Use Disorder Services Are Part of the Standard Plan Service Array; Post-Appointment Survey Provider Scorecard Available in NaviNet; Support in Navigating Electronic Visit Verification; Intensive Behavioral Health Approaches to Tobacco Treatment; Foundations of Client-Centered Tobacco Treatment: A Training for Maternal Health Providers; ACNC Trainings and Forums.
May 17, 2024
Improvements to Home Health Care Services (HHCS) Electronic Visit Verification (EVV) Process (PDF)
AmeriHealth Caritas North Carolina (ACNC) and other prepaid health plans have worked together with the EVV vendor HHAeXchange (HHAX) to increase automation and ease the burden of documenting a visit electronically. Our collective goal is to increase efficiency and decrease process confusion. These new efficiencies deployed on May 15, 2024, and are not expected to require any changes from our home health providers.
April 17, 2024
AmeriHealth Caritas North Carolina Provider Digest April 2024
Virtual Self-Care and Burnout Prevention Workshop for Providers; Introducing Dr. Price, Behavioral Health Medical Director; Chlamydia Screening in Women (CHL) HEDIS Measure; Regional Baby Showers; NC Medicaid Pharmacy Copayment Requirements Reminder; Vision Services for Adults; Substance Use Disorder Services Are Part of the Standard Plan Service Array; Post-Appointment Survey Provider Scorecard Available in NaviNet; Use the Correct Payer ID When Filing Claims; Prior Authorization Reminder; Rapid Response Outreach Team and Screenings; Change for Life: Tobacco-Free Recovery NC Meeting; Trainings and Forums.
March 20, 2024
Additional Information on Electronic Claims Submission to Availity (PDF)
While Change Healthcare continues to address their network interruption related to a cyber security incident, AmeriHealth Caritas North Carolina (ACNC) has established a connection with Availity to receive electronic claims. In order to submit electronic claims to ACNC you must register with Availity.
March 20, 2024
AmeriHealth Caritas North Carolina Provider Digest March 2024
Prior Authorization Reminder; Quality Corner Featuring Glycemic Status Assessment for Patients with Diabetes; Navigating Electronic Visit Verification, Crosswalks and More; Use the Correct Payer ID when Filing Claims; Pharmacy News; No-cost Non-emergency Transportation for ACNC Members; Trainings and Forums.
March 8, 2024
Alternative Claim Submission Option Available (PDF)
Change Healthcare, our electronic data interchange (EDI) clearinghouse for claims and payment cycle management, continues to address their network interruption related to a security incident. In the interim, AmeriHealth Caritas North Carolina has established an alternative solution for providers to submit claims via direct claims entry.
March 5, 2024
Change Healthcare System Interruption (PDF)
Change Healthcare, our electronic data interchange (EDI) clearinghouse for claims and payment cycle management, continues to address their network interruption related to a security incident.
February 21, 2024
AmeriHealth Caritas North Carolina Provider Digest February 2024
2024 PerformPlus® True Care Program Training Session; Updated Provider Manual Now Available; Quality Corner featuring Behavioral Health Provider Focus: Critical Incident Reporting, Medical Record Data Request for Select Providers and Regional Baby Shower news; North Carolina Tobacco Cessation News; Claims and Billing Guidance for Home Health Electronic Visit Verification; Upcoming Pharmacy Changes and Discontinuation of Medications; How to Link Patients to Healthy Opportunities Pilot Services; Provider Orientation Training; Electronic Funds Transfer Enrollment Link and 2024 Clinical Leadership Forums.
January 17, 2024
AmeriHealth Caritas North Carolina Provider Digest January 2024
Updated Provider Manual Now Available, 2024 PerformPlus® True Care Programs Launch, Prior Authorization Requirement Changes for Select Procedures, Childhood Immunization (CIS) Combo 10 HEDIS® Measure, Regional Baby Showers Continue in 2024, Pharmacy Updates and Drug Discontinuations, Tips to Prevent Claims Denials, Members Earn $25 for Completing a Care Needs Screening, Provider Trainings and more.
December 19, 2023
AmeriHealth Caritas North Carolina Provider Digest December 2023
2024 PerformPlus® True Care Programs Launch, NaviNet Plan Central Homepage Has a Fresh Look, Prior Authorization Updates, NC Medicaid News, Policy Updates, Billing Guidance for High-Density Lipoprotein (HDL) or Lipid Testing, Stop Claims Denials and Receive Faster Payment, Electric Non-medical Breast Pumps Are Available for Expectant or New Moms, NEW Electronic Funds Transfer Enrollment Link, Trainings and Forums Continue into 2024 and more.
December 4, 2023
Issue 2 of Connections is now available (PDF)
Inside you will find interviews and articles promoting HEDIS measures and value-based programs; quality improvement initiatives; and helpful provider resources such as Provider Reverification instructions, Early and Periodic Screening, Diagnostic and Treatment (EPSDT) and training registration for NaviNet, our provider portal. We also highlight our Wellness and Opportunity Centers and activities. If you would like a printed copy, please send your request along with mailing address information to acncprovidercommunications@amerihealthcaritasnc.com.
November 17, 2023
AmeriHealth Caritas North Carolina Provider Digest November 2023
AmeriHealth Caritas North Carolina to Manage Prior Authorization Requests Now Managed Through eviCore Healthcare; New Private Duty Nursing and Personal Care Service Medicaid Rates Increased; Providers Required to Resubmit Claims with Missing Revenue Codes; Rendering Provider Information Required for Claims; Sexually Transmitted Infection Treatment Policy Change; 2023 NC Community Health Worker Summit; NC Medicaid Expansion Policy Flexibilities Announced; Care Gap Response Form and Documentation Deadlines; Provider Reverification and more.
October 28, 2023
AmeriHealth Caritas North Carolina Provider Digest October 2023
NC Medicaid Expansion Policy Flexibilities Announced, Flu Shot Reward for Infants/Toddlers, No Co-Pay Required for Adult Vaccine Administration, Care Gap Closure Documentation Reminder, 2023 Provider Satisfaction Survey, Timely Filing Requirement Announcement, Member CARE Card Rewards Program, Childhood Health and Wellness Clinical Leadership Forum and additional trainings.
September 28, 2023
AmeriHealth Caritas North Carolina Provider Digest September 2023
NC Medicaid Expansion Will Launch on December 1, 2023; Pitt County Area Community Baby Shower & Maternity Fair; New Mobile Wellness & Opportunity Center; Preferred Drug List Release; Timely Filing Requirement Announcement; Provider Reverification; No-cost Non-emergency Transportation for ACNC Members; Support to Become Tobacco-Free; Monthly or On-Demand Trainings and more.
August 24, 2023
AmeriHealth Caritas North Carolina Provider Digest August 2023
Triad Community Baby Shower Invitation: Greensboro Wellness & Opportunity Center Event; Physical Health and Chronic Conditions: ACNC Clinical Leadership Forum; Meet Our Provider Network Management Leadership; Deadline and Extension Reminders; How to Save up to 16 minutes Submitting Prior Authorizations, Training Opportunities; Member Benefits Spotlight and more.
July 27, 2023
AmeriHealth Caritas North Carolina Provider Digest July 2023
NC Medicaid Reminder: Provider Reverification Resumes, Home Health Care Service Providers – Claim Reimbursement Change Effective October 1, Registration is now open for the 3rd Annual Virtual Statewide Quality Forum, 2023 AmeriHealth Caritas North Carolina Clinical Leadership Forums, Nursing Services for Sexually Transmitted Infection Treatment Prior Authorization Clarification, Reminder: Follow State Guidelines When Submitting 340B Claims for Payment, Tobacco Cessation Resources and Trainings with CEUs, and more.
June 30, 2023
AmeriHealth Caritas North Carolina Provider Digest June 2023
Help Patients with Medicaid Recertification; Behavioral Health Clinical Coverage Policy Update; Electronic Visit Verification Mandatory for Home Health Services Providers on July 1; Tobacco Cessation Counseling Services Available to All Members; and more.
June 30, 2023
Upgrade of the EDI claims compliance to Strategic National Implementation Process (SNIP) Level 4, effective August 1 (PDF)
As of August 1, any claims not in compliance with SNIP Level 4 will be rejected and will not make it through the claim adjudication process.
June 30, 2023
Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Information and On-demand Training (PDF)
EPSDT training invitation, request to attest and FAQs.
June 16, 2023
Nursing Services for Sexually Transmitted Infection Treatment Prior Authorization Clarification (PDF)
ACNC does not require Prior Authorizations for T1002 when billed with sexually transmitted infection (STI) Diagnosis codes.
June 14, 2023
Reminder: Follow State Guidelines When Submitting 340B Claims for Payment (PDF)
Review the September 3, 2019, NCDHHS Bulletin for additional procedure information.
May 22, 2023
AmeriHealth Caritas North Carolina Provider Digest May 2023
Electronic Visit Verification Mandatory for Home Health Services Providers on July 1; NC Medicaid Temporary Emergency Flexibilities Ending; Electronic Funds Transfer through Change Healthcare is FREE; June 14, 2023, Women’s Health and Wellness Clinical Leadership Forum; Provider Manual 2022 Clarifications; and more
May 22, 2023
Invitation to Women’s Health and Wellness Clinical Leadership Forum (PDF)
Second quarter forum held on June 14, 2023
April 19, 2023
AmeriHealth Caritas North Carolina Provider Digest April 2023
Ending Clinical Policy Flexibilities Associated with the Federal Public Health Emergency, NC Medicaid Electronic Visit Verification Now Active for Home Health Care Services Providers, Change Healthcare (ConnectCenter™) New User Guide Links, End of Public Health Emergency (PHE) – Help Patients with Redetermination, Tailored Plan launch delayed until October 1, 2023, and more
April 14, 2023
Specialty Provider Training Sessions Offered by eviCore Healthcare (PDF)
eviCore to conduct a series of trainings based on specialty/service type
March 30, 2023
ACNC Announces Benefit Management Services Collaboration with eviCore Healthcare (PDF)
eviCore to manage prior authorization for selected health care services
March 28, 2023
NC Health Choice (North Carolina’s CHIP program) Is Moving to Medicaid.
NC Health Choice members move to Medicaid April 1, 2023
March 27, 2023
NC DHHS Notice: Electronic Visit Verification (EVV) Stakeholder Meeting (PDF)
Invitation to register for meeting held on March 28, 2023
March 17, 2023
ACNC Training Notice: Quality Enhancement Programs (PDF)
Invitation to register for value-based program trainings in March 2023
March 16, 2023
AmeriHealth Caritas North Carolina Provider Digest March 2023
Tailored Plan Launch Delayed, Medicaid Redetermination Process to Resume in April, NC Health Choice to Medicaid: Claims and Billing, Updated Preferred Drug List Release: April 1, 2023, Connecting with your New Account Executive, New and Ongoing Training and more
February 22, 2023
AmeriHealth Caritas North Carolina Provider Digest February 2023
Public Health Emergency Update, Provider Total Cost of Care (TCOC) and Quality Enhancement Programs (QEP) Launch, 2023 Clinical Leadership Forums, NC Health Choice (North Carolina’s CHIP program) is moving to Medicaid and more
February 8, 2023
Personal Care Service and Electronic Visit Verification Providers to Manage Diagnosis Codes in the HHAeXchange Provider Portal (PDF)
New billing and rate guidance for PCS and EVV providers
January 24, 2023
AmeriHealth Caritas North Carolina Provider Digest January 2023
NC Health Choice (North Carolina’s CHIP program) is moving to Medicaid, North Carolina Medicaid Standard Plan and Tailored Plan Tobacco-Free Policy Requirements, Reminder: Appointment wait-time standards, Vision Services for Adults and more
December 2, 2022
AmeriHealth Caritas North Carolina Provider Digest December 2022
Impacting Prenatal Care in North Carolina, North Carolina Incident Response Improvement System (NC IRIS) — Tips for Users, Reminder: Appointment Wait Time Standards, Medical Record Data Request and more
November 30, 2022
AmeriHealth Caritas North Carolina Provider Digest November 2022
Partnering with Providers to Impact Diabetes in North Carolina, Close Care Gaps by Mid-December, Paper Claims Submission Error Resolved, Childhood Health and Wellness Clinical Leadership Forum and more
November 17, 2022
CONNECTIONS and a Clinical Leadership Forum (PDF)
Durable Medical Equipment (DME) Billing Guidance (PDF)
November 11, 2022
Prospective Claims Payment Review Threshold Update (PDF)
November 7, 2022
Electronic Visit Verification (EVV) Reminder for Home Health Care Service (HHCS) Providers (PDF)
October 31, 2022
AmeriHealth Caritas North Carolina Provider Digest October 2022 (PDF)
Topics in this issue: NaviNet and helpful provider resources, Updated Provider Manual now available, 2022 Provider Satisfaction Survey, NEW virtual EPSDT orientation
September 30, 2022
AmeriHealth Caritas North Carolina Provider Notice: Medicaid temporary flexibilities due to Hurricane Ian (PDF)
September 29, 2022
NCDHHS Delays Medicaid Managed Care Tailored Plans (PDF)
September 20, 2022
AmeriHealth Caritas North Carolina Provider Digest September 2022 (PDF)
Topics in this issue: 2022 Provider Satisfaction Survey, EPSDT and Oral Health Periodicity Schedule, NaviNet resources, DEI Training, Introduction to Market President
August 1, 2022
AmeriHealth Caritas North Carolina Provider Digest August 2022 (PDF)
Topics in this issue: Claims payment review process, Updated provider material, Trauma informed care provider resources, COVID incentive update, DE&I training
July 20, 2022
AmeriHealth Caritas North Carolina Provider Digest July 2022 (PDF)
Topics in this issue: Medicaid Managed Care One-Year Anniversary, Encourage your Patients to Quit Tobacco Products, New and Updated Provider Resources, EPSDT Reminder, COVID-19 Report and Reminders, Introduction to Director of Quality Improvement
July 1, 2022
AmeriHealth Caritas North Carolina Provider Notice re: 275 Claim Attachment Functionality (PDF)
June 24, 2022
AmeriHealth Caritas North Carolina Provider Digest June 2022 (PDF)
Topics in this issue: Prior Authorizations Clarification, Medicaid Co-Payments Increase, Provider Reverification, Behavioral Health Fee Schedule Updated, 9-8-8 Suicide Prevention Lifeline Number, Smoking Cessation Trainings, Introduction to Director of Practice Transformation
May 19, 2022
AmeriHealth Caritas North Carolina Provider Digest May 2022 (PDF)
Topics in this issue: Options for Pharmacy Prior Authorizations, COVID-19 report and reminders, Self-Paced DE&I Training, Introduction to Behavioral Health Medical Director.
April 20, 2022
AmeriHealth Caritas North Carolina Provider Digest April 2022 (PDF)
Topics in this issue: Coverage updates, Prospective Claims Payment Review Process, Pharmacy news, NaviNet Resources, Healthy Opportunities Pilot program, New Population Health Director.
March 30, 2022
AmeriHealth Caritas North Carolina Provider Digest March 2022 (PDF)
Topics in this issue: EFT enrollment, Pharmacy Prior Authorizations, Preferred Drug List Updates, COVID Vaccination Eligibility and Overdue Report, New Provider Network Management Director.
March 23, 2022
NCDHHS Bulletin: Medicaid for Pregnant Beneficiaries Extended to 12 Months After Birth
March 21, 2022
NCDHHS Bulletin: Extension of NC State of Emergency Temporary Flexibilities
February 18, 2022
AmeriHealth Caritas North Carolina Provider Digest February 2022 (PDF)
Topics in this issue: Claims Submission alert, New Online Training Available, Trauma-informed Care Education Series.
January 10, 2022
NCDHHS Bulletin: NC Medicaid Omicron COVID-19 Surge: Update on vaccines and providing ongoing flexibilities
November 23, 2021
AmeriHealth Caritas North Carolina Provider Digest November 2021 (PDF)
Topics in this issue: COVID-19 Vaccination Incentive, Group Level Disenrollment Reports, Prior Authorizations, EFT Payments.
September 21, 2021
NCDHHS Bulletin: Keep NCTracks Records Current to Avoid Claims Processing Issues
September 13, 2021
AmeriHealth Caritas North Carolina Provider Digest September 2021 (PDF)
September 1, 2021
NCDHHS Bulletin: Temporary Provisions for COVID Surge: Post-Acute PA Exceptions and Hospital at Home Program
August 13, 2021
AmeriHealth Caritas North Carolina Provider Digest August 2021 (PDF)
Topics in this issue: Prior Authorization – Specialized Therapies, Clinical Policies, Claims and Billing Guide Update and EFT enrollment reminder.
July 14, 2021
AmeriHealth Caritas North Carolina Provider Digest July 2021 (PDF)
July 14, 2021
Behavioral Health Fee Schedule Update (PDF)
July 2, 2021
Inpatient Discharge Planning Needs (PDF)
June 30, 2021
Member ID Card Changes and Panel Roster Updates (PDF)
June 29, 2021
NCDHHS Bulletin: Children’s Developmental Services Agency Providers Carved Out of Managed Care
June 25, 2021
About our Adult Vision Value Added Service (PDF)
June 16, 2021
Let's Get Started (EFT Sign-up, Jiva Training and Events) (PDF)
April 30, 2021
Ancillary Services Provider Agreement Modification Notice (PDF)