Transition to Managed Care now scheduled for February 1, 2020
North Carolina Department of Health and Human Services (NCDHHS) is extending open enrollment for the Medicaid Managed Care program and will be launching statewide in one phase.
The NCDHHS will extend open enrollment for Medicaid and Health Choice beneficiaries until December 13, 2019 and move to a statewide transition to managed care on February 1, 2020.
Managed care was scheduled to roll out in two phases, with part of the state beginning managed care services on November 1, 2019 and the remainder of the state beginning on February 1, 2020. On September 3rd, NCDHHS announced managed care will now go-live in one phase for the whole state beginning on February 1, 2020.
Working with you, we aim to deliver excellent care and improved health outcomes to North Carolina Medicaid and Health Choice enrollees.
If you have questions, you can call AmeriHealth Caritas North Carolina Provider Services at 1-888-738-0004.
- Contact your Account Executive.
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North Carolina's Department of Health and Human Services (NCDHSS) has a centrailized, one-stop provider enrollment application and credentialing process to reduce the provider's administrative burden of becoming an in-network provider. For more information regarding enrollment providers can call the NCTracks call center at 1-800-688-6696, fax 1-855-710-1965 or email NCTracksProvider@nctracks.com. For AmeriHealth Caritas North Carolina credentialing information, please call 1-833-559-2262.
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If you have questions, you can call AmeriHealth Caritas North Carolina Provider Recruitment at 1-844-399-0474.