CONNECTIONS 2022/Issue 1
Introducing our first annual provider newsletter, CONNECTIONS!
This digital newsletter includes an introduction to our North Carolina team, articles promoting health equity and cultural competency, quality improvement initiatives, and helpful provider resources for Early and Periodic Screening, Diagnostic and Treatment (EPSDT) and tobacco cessation.
You can also learn about our Wellness & Opportunity Centers around the state, including links to monthly member and community event and activity calendars by region. Start reading CONNECTIONS (PDF) now.
Member Value Extra Benefits
AmeriHealth Caritas North Carolina has added electric nonmedical breast pumps for expectant or new parents. Visit Extra Benefits for more information on the value-added services available for members.
Not a provider yet?
Join us, and together we can improve the lives of North Carolina's Medicaid and NC Health Choice enrollees.Become a participating provider
Already a provider?
We look forward to working with you to provide high quality health care to our members. Thank you for choosing us!Get started
If you have questions, you can call AmeriHealth Caritas North Carolina Provider Services at 1-888-738-0004.
- Contact your Account Executive.
The best relationships are formed by staying in touch. If you have questions about us, contact your Account Executive or email ProviderRecruitmentNC@amerihealthcaritas.com.
- Questions and answers.
Do you have a question about working with AmeriHealth Caritas North Carolina? Start here.
- Let us know (PDF)
Get help with urgent member needs using resources such as the Rapid Response and Outreach Team (RROT).
- Find a form.
We compiled all our forms in one spot to help save you time.
- Get credentialed.
North Carolina's Department of Health and Human Services (NCDHSS) has a centralized, one-stop provider enrollment application and credentialing process to reduce the provider's administrative burden of becoming an in-network provider. For more information regarding enrollment providers can call the NCTracks call center at 1-800-688-6696, fax 1-855-710-1965 or email NCTracksProvider@nctracks.com.
- Find a health care provider, drug or pharmacy.
Use our directory to find other providers in our network.
- Learn more about our claims and billing process.
See how to get your payment quickly, electronically, or by paper check.