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Getting Care

AmeriHealth Caritas North Carolina will pay for your care for covered services when you when you meet required terms and conditions and go to one of our health care providers. We call these providers our "network" providers. Network providers are providers that we have contracted with to provide health care services. You can find a network provider in our online provider directory.

A provider who is not one of ours is called "out-of-network." If you go to one of these providers, you may have to pay for the care you get.

When you are sick

Specialized care

If you have questions about your benefits or AmeriHealth Caritas North Carolina, call AmeriHealth Caritas North Carolina Member Services at 1-855-375-8811 (TTY 1-866-209-6421), 24 hours a day, seven days a week.