Member Handbook
Your member handbook explains how your health plan works.
Draft member handbook; subject to change. Last updated March 22, 2021.
Your handbook is your guide to health and wellness services. It tells you the steps to take to help make the plan work for you.
The first several pages will tell you what you need to know right away. The rest of the handbook can wait until you need it. Use it for reference or check it out a bit at a time.
When you have a question, visit our website, check this handbook, ask your primary care provider or call Member Services at 1-855-375-8811 (TTY 1-866-209-6421)