Members
Starting April 1, 2023, NC Health Choice beneficiaries will automatically be transferred to the Medicaid program. Beneficiaries do not have to take any action on their own for the change to take effect.
What are the benefits of this change?
With NC Medicaid beneficiaries will:
- Have more health care providers to choose from.
- Be eligible for Early and Periodic Screening, Diagnostic and Treatment (EPSDT), a benefit designed to discover and treat health conditions before they become serious.
- No longer have enrollment fees or copays.
- Have pregnancy and 12-month postpartum coverage.
- Be eligible for non-emergency medical transportation (NEMT) for Medicaid-covered services.
If you have questions, call AmeriHealth Caritas North Carolina Member Services at 1-855-375-8811 (TTY 1-866-209-6421), 24 hours a day, seven days a week.
Healthy Opportunities Pilot program
Get help with housing, transportation, food and safety. It can be hard to focus on your health if you have problems with your housing or worry about having enough food to feed your family. We can help. Learn more about the Healthy Opportunities Pilot program.
Orientation for new members
Welcome! We are pleased to have you as our member. To learn more about your AmeriHealth Caritas North Carolina benefits and services, we are offering member orientations onsite and online.
Onsite: Our in-person Lunch-and-Learn New Member Orientations are held at our Wellness & Opportunity Centers on the first Tuesday of each month from 12 p.m. to 1 p.m.
|
Location |
Address |
|---|---|
|
Asheville |
216 Asheland Ave |
|
Greensboro |
3018 W Gate City Blvd STE 4 |
|
Fayetteville |
4101 Raeford Road STE 100 |
|
Greenville |
1876 W Arlington Blvd |
Online: Orientations will be held during the first and third Thursday of the month. Orientations in English will be held on the 1st Thursday at 12:00 p.m. and in Spanish on the 3rd Thursday of the month at 12:00 p.m. These sessions will provide an overview of AmeriHealth Caritas North Carolina benefits, services, and answers to Frequently Asked Questions.
New member orientations are available on:
2023 New Member Orientation Monthly Schedule
|
Date |
Time |
Language |
|---|---|---|
|
1st Thursday |
12:00 p.m. |
English |
|
3rd Thursday |
12:00 p.m. |
Spanish |
To join a member orientation session, call 1-301-715-8592 or join online via Zoom at https://amerihealthcaritas.zoom.us/j/96785256628?pwd=S2xPclRSa041WE9HTzlUaWNXZFpaZz09
Meeting ID: 967 8525 6628
Passcode: 559748
The Member Orientation is also available anytime on video.
View the member orientation video
New members, be sure to complete your Care Needs Screening to get your CARE Card rewards.