Behavioral Health Care

AmeriHealth Caritas North Carolina encourages and supports a holistic approach to health care, integrating behavioral and physical care to support our members in getting care and staying well. The resources below are available to assist our providers in delivering high-quality care and achieving improved health outcomes.

Behavioral health training

Member and provider support

Members with mental health and substance use disorders often experience physical health conditions that complicate the treatment and diagnosis of both behavioral and physical health conditions. Here are some additional resources to help coordinate care for members with behavioral and physical health conditions:

Mental health and substance use disorder services and guidance

Pharmacy benefits and guidance

Most behavioral health medications do not require prior authorization. Providers should check the Preferred Drug List (PDL) before prescribing medications. For questions, call the PerformRxSM Pharmacy Provider Call Center at 1-800-555-5690.