Provider Manuals and Forms
Manuals and guides
AmeriHealth Caritas North Carolina offers these reference materials to our providers for use when treating our members.
- Provider manual (PDF) and provider manual revision log (PDF)
This manual will help you and your office staff provide services to our members.
- Claims and billing guide (PDF)
This manual will help you avoid delays in the processing of your claims.
- Quick reference guide (PDF)*
Keep this sheet of contact information close by for when you need to give us a call.
- Prior authorization reference guide (PDF)
Refer to this guide for quick information about services requiring prior authorization and how to submit your request.
If you have any questions about these materials or about AmeriHealth Caritas North Carolina, call Provider Recruitment at 1-844-399-0474, or contact your Account Executive.
- Request for Independent Assessment for Personal Care Services (PCS) Attestation of Medical Need (PDF)
*This number is not yet operational. We look forward to answering your calls in the near future. In the interim, please contact Provider Recruitment at 1-844-399-0474.