Member Portal

Log in to the member portal

What is the member portal?

AmeriHealth Caritas North Carolina's member portal helps you take charge of your health.

The member portal is a secure website that can help you stay connected with AmeriHealth Caritas North Carolina. It's an easy way to see your recent health history. From any computer or mobile phone, you can do all of this and more:

  • Order prescription refills.
  • Order a replacement Medicaid ID card.
  • Track claims.
  • Learn about your health risks.

Using the member portal is fast, easy and available at no cost to you.

Member portal features

Stay up to date with your health history.
Be active in managing your health care. Track your AmeriHealth Caritas North Carolina claims, prescriptions and health services. Stay on top of your health.

Manage your medicines.
Don't let an empty prescription bottle be your reminder. We can send you an electronic notice when your medicines need a refill.

See your claims status.
Keep track of your health care costs. Learn the cost of your last health care provider visit. Check where your claims are in the approval process.

Choose your primary care provider (PCP) with a click.
Ready to choose one you like? Use the member portal to pick your PCP instantly.

Order a new Medicaid ID card.
If you lost your Medicaid ID card or need a replacement, request a new one with just one click.

Complete your Care Needs Screening.
You have unique needs. Complete our short screening to learn about them.

Become your own health expert.
Explore thousands of health information articles — all geared to help you live a healthier life.

Need help?

If you have questions about the member portal or AmeriHealth Caritas North Carolina, call Member Services, 24 hours a day, seven days a week, at 1-855-375-8811 (TTY 1-866-209-6421).