Long-Term Services and Supports Benefits
If you have a certain health condition or disability, you may need help with day-to-day activities like eating, bathing or doing household chores. You can get help through an AmeriHealth Caritas North Carolina benefit known as Long-Term Services and Supports (LTSS) if you have a medical need for them. LTSS includes services like home health and personal care services. You may get LTSS in your home, community or in a nursing home.
If you need LTSS, you may have a Care Manager on your care team. A Care Manager is a specially trained health professional who works with you and your health care providers and other providers of your choice to make sure you get the right care when and where you need it. For more information about what a Care Manager can do for you, see Extra Support to Manage Your Health.
If you are leaving a nursing home and are worried about your living situation, we can help. Our Housing Specialist will work to connect you to housing options. Call Member Services at 1-855-375-8811 (TTY 1-866-209-6421) to learn more.
If you have questions about using LTSS benefits, talk with your PCP, a member of your care team or call Member Services at 1-855-375-8811 (TTY 1-866-209-6421).