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AmeriHealth Caritas Appoints Heidi Chan Market President of Its North Carolina Health Plan

AmeriHealth Caritas, a national leader in Medicaid managed care and other health care solutions for those most in need, announced today that it has appointed Heidi Chan as market president of its North Carolina health plan, AmeriHealth Caritas North Carolina.

In this role, Chan will be responsible for the plan's strategic direction, general oversight of all of the plan's day to day operations, including medical affairs, quality, provider network management, marketing and community outreach, growth, and leadership. She will also serve as the plan's primary point of contact with the state of North Carolina.

Chan currently serves as market president for Blue Cross Complete of Michigan and has held that role since 2015. Under her stewardship, Blue Cross Complete of Michigan was the fastest-growing Medicaid managed care health plan in Michigan. Blue Cross Complete is a joint venture between Blue Cross Blue Shield of Michigan and AmeriHealth Caritas.

Chan has worked for AmeriHealth Caritas since 2006. Prior to joining the health care industry, she served as an aide to Pennsylvania State Representative George Kenney, then chairman of the Pennsylvania House of Representatives' Health and Human Services Committee.

Chan holds a bachelor's degree in Public Policy from The Pennsylvania State University and a Master of Business Administration degree in Health Care Management from Regis University.

"As AmeriHealth Caritas enters this new market and expands our national footprint, we are excited that Heidi will be leading our efforts. She is a passionate leader with a proven track record for building a sense of community amongst our members, our providers and our associates," said AmeriHealth Caritas Chairman and CEO Paul Tufano. "Over the many years she has been with the company, Heidi has always embodied our mission and vision of expanding access to quality health care for those most in need."

AmeriHealth Caritas North Carolina is slated to begin serving North Carolina Medicaid enrollees statewide in February 2020.

"I look forward to working with the NC Department of Health and Human Services and the state's providers to bring quality care services to those in need," Chan said. "Our aim is to support the state's Medicaid transformation, which will foster innovation and advance the journey toward whole-person care for millions of residents."

About AmeriHealth Caritas North Carolina

AmeriHealth Caritas North Carolina is a managed care organization that will offer a standard benefit plan to eligible North Carolina Medicaid enrollees, with coverage slated to begin in February 2020. AmeriHealth Caritas North Carolina will help North Carolinians get care, stay well, and build healthy communities by addressing the acute and broader social factors that drive health outcomes.

About AmeriHealth Caritas

AmeriHealth Caritas is one of the nation's leaders in health care solutions for those most in need. Operating in 12 states and the District of Columbia, AmeriHealth Caritas serves more than 5 million Medicaid, Medicare, and Children's Health Insurance Program (CHIP) members through its integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, and behavioral health services. Headquartered in Philadelphia, AmeriHealth Caritas is a mission-driven organization with more than 35 years of experience serving low-income and chronically ill populations. AmeriHealth Caritas is part of the Independence Health Group in partnership with Blue Cross Blue Shield of Michigan.

Any reference in this press release to any person, organization, activity, or services related to North Carolina Medicaid does not constitute or imply the endorsement, recommendation, or favoring by North Carolina Department of Health and Human Services.